Frequently Asked Questions
Everything you need to know about shopping with Get Glass Distribution
What is the standard shipping time for orders?
We typically process and ship orders within 1-2 business days. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How do I ensure I'm ordering the correct size?
Each product page features a detailed sizing chart with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your products sustainably sourced?
At Get Glass Distribution, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we work exclusively with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.